Here’s what our homeowners, investors, tenants and others we serve have to say about Real Property Management. And for the infrequent dissatisfied customer, we do our best to quickly make it right.
Homeowners and Property Investors
“Thanks, RPM. You have delivered above expectation in every aspect of this project so far… I am sold on your value and committed to working with you beyond this year.”
– Scott H.
“Real Property Management makes the initiation of service seamless, finds qualified tenants, manages repairs with prudence and provides convenient access to property cash flows. Thanks for your hard work RPM.”
– Jess C.
“I was renting the property for between $1100 and $1200 per month and going back to Richmond about 2 times per year to check on it, touch it up, and make sure everything was in good order. Since working with RPM Richmond Metro, the house is now renting for $1625 per month ($1525 the year before that) and I don’t have to do anything except touch base with him occasionally to make sure everything is going well. Additionally, RPM has filled any vacancies very quickly. It has worked out great!”
– Nick R.
“Real Property Management was so easy to work with and very professional. I was amazed at how quickly they marketed my home and arranged for the new tenant. The transition was seamless and RPM provided important information about how to get my house ready to show. I am so thankful to have found Real Property Management: Richmond Metro to help manage my rental property!”
– Susie F.
“I signed up with Real Property Management 3 years ago, and couldn’t be more pleased. I had never rented out any property before, and was apprehensive… after all this is our home! An example of their care… last Sunday our renters had a water heater blowout that flooded the lower level. As we do not live near our property, I made one phone call to Real Property Management and they handled it from there… Had a plumber change out the water heater, had the carpet experts on the site, and even contacted our insurance people – all done within 24 hours. If you are thinking of leasing out your property, I don’t know how you could do any better than Real Property Management.”
– John H.
“Real Property Management rented out my property in less than a month. The tenants were well screened and both year leases we had worked out great. They completed the needed repairs quickly while being very proactive in communicating with us. They were always easy to get a hold of and attentive to my questions.”
– Rebecca E.
“We just rented a property managed by Real Property Management and they were all very friendly, and made it super easy for us to move in. We went from the application process to signing the lease and moving in all in three days!”
– Todd S.
“I am a new tenant with RPM. I must say I am very impressed with them. From the beginning, they were very helpful and has always responded back promptly. I placed a maintenance request late Friday night. Someone was at the house the next morning. Monday morning I received a call and a appointment was scheduled for Wednesday morning. The maintenance was very professional. The management company, without hesitation, approved the repairs while they were here. This is a company that not only cares about the landlord but also the tenant. Anyone looking to rent should save themselves headaches down the road and contact RPM Richmond Metro and see what they have available.”
“Real Property Management’s leasing agents are very nice. They answered all my questions professionally and politely. I had so many questions regarding the property and they were very patient in listening to every word I said, and precisely answered all my inquiries. I was really impressed and I will surely recommend their services to all my friends!”
– Paula W.
“It has been a great experience working with you over the past 10 months, and I look forward to the coming year!”
– Adam C.
“This company has been AMAZING to work with. They helped me get into a home that I love while making the process as easy as possible. They care about family and I would highly recommend their services to anyone looking for a home in the Richmond area!”
– Taliah A.